I received the wrong item. I should have received a PCB for GK68 (65%), but I received a PCB for GK61 (60%).
I contacted you about this, but I have not received a response from you to date.
For Standard Shipping, it takes about 2-3 weeks for items to be delivered after it is shipped.
For Express Shipping, it takes about 3-7 days for items to be delivered after it is shipped.
For in-stock products, your order is expected to be shipped within 3 working days. Customized items takes a longer time (do check in with our staff for more information).
We are generally able to ship to most countries via DHL Express, and many countries via Standard Shipping.
For faulty/missing items, please send an email to support@skyloong.vip to claim warranty.
RETURNS AND EXCHANGES
If the client wants to be eligible for a return, the customer needs to request it within 7 days upon product/parcel arrival, and your item must be unused and in the same condition that you received it.
