1. How long does it take to receive the order after it is placed?
2. Which countries do you ship to?
We are generally able to ship to most countries via DHL Express, and many countries via Standard Shipping. You may clarify with our team to see whether Standard Shipping is available to your country.
| Country | Switches Plates |
Keycaps |
GK61/68 ABS Kits
Rosewood Kits Silicone Keycaps |
GK84/96 ABS Kits
DIY Series Theme Series GK61 Drum Kits GK61&GK68 Layout |
GK61 CNC
GK84/96 Drum Kits GK84&GK96 Layout |
| Unite State | Express: $20 Standard: $5 |
Express: $20 Standard: $5 |
Express: $29.9 Standard: $10 |
Express: $34 Standard: $19.99 |
Express: $30 Standard: $25 |
| Canada |
Express: $20 Standard: $5 |
Express: $20 Standard: $5 |
Express: $29.9
Standard: $10 |
Express: $37
Standard: $17 |
Express: $30
Standard: $25 |
| Mexico |
Express: $20 Standard: $7 |
Express: $30 Standard: $12 |
Express: $30 Standard: $15 |
Express: $35 Standard: $20 |
Express: $45 Standard: $30 |
| Brazil | Express: $29.99 Standard: $8 |
Express: $29.99 Standard: $10 |
Express: $39.99 Standard: $15 |
Express: $49.99 Standard: $20 |
Express: $58 Standard: $27 |
| Argentina | Express: $25 Standard: $10 |
Express: $35 Standard: $20 |
Express: $35 Standard: $22 |
Express: $46 Standard: $25 |
Express: $58 Standard: $38 |
| Japan | Express: $10 Standard: $3 |
Express: $13 Standard: $6 |
Express: $15 Standard: $7 |
Express: $20 Standard: $10 |
Express: $22 Standard: $11 |
|
Singapore |
Express: $13 Standard: $3 |
Express: $15 Standard: $5 |
Express: $15 Standard: $7 |
Express: $15 Standard: $10 |
Express: $20 Standard: $13 |
|
Philippines |
Express: $12.99 Standard: $3 |
Express: $14.99 Standard: $5 |
Express: $19.99 Standard: $7 |
Express: $20 Standard: $12 |
Express: $25 Standard: $20 |
|
Thailand |
Express: $13 Standard: $5 |
Express: $15 Standard: $5 |
Express: $15 Standard: $7 |
Express: $18 Standard: $13 |
Express: $27 Standard: $17 |
|
Taiwan |
Express: $15 Standard: $2.5 |
Express: $15 Standard: $4 |
Express: $15 Standard: $15 |
Express: $17 Standard: $17 |
Express: $17 Standard: $17 |
|
HongKong |
Express: $10 Standard: $3 |
Express: $12 Standard: $5 |
Express: $12 Standard: $6 |
Express: $35 Standard: $22 |
Express: $40 Standard: $26 |
|
Russia |
Express: Standard: $3 |
Express: Standard: $5 |
Express: Standard: $7 |
Express: Standard: $7 |
Express: Standard: $9 |
|
India |
Express: $16 Standard: $3 |
Express: $22 Standard: $8 |
Express: $22 Standard: $10 |
Express: $41 Standard: $20 |
Express: $41 Standard: $24 |
|
Pakistan |
Express: $23 Standard: $7 |
Express: $27 Standard: $16 |
Express: $27 Standard: $23 |
Express: $30 Standard: $25 |
Express: $35 Standard: $30 |
|
Australia |
Express: $23 Standard: $5 |
Express: $28 Standard: $10 |
Express: $28 Standard: $12 |
Express: $28 Standard: $15 |
Express: $30 Standard: $20 |
|
NewZealand |
Express: $20 Standard: $5 |
Express: $22 Standard: $10 |
Express: $23 Standard: $15 |
Express: $41 Standard: $17 |
Express: $42 Standard: $20 |
|
United Kingdom |
Express: $22 Standard: $4 |
Express: $25 Standard: $8 |
Express: $25 Standard: $10 |
Express: $25 Standard: $15 |
Express: $30 Standard: $17 |
|
Germany |
Express: $20 Standard: $5 |
Express: $20 Standard: $9.99 |
Express: $25 Standard: $14.99 |
Express: $29.99 Standard: $15 |
Express: $28 Standard: $18 |
|
Spain |
Express: $12 Standard: $3 |
Express: $17 Standard: $10 |
Express: $17 Standard: 11 |
Express: $25 Standard: $16 |
Express: $30 Standard: $20 |
|
France |
Express: $10 Standard: $3 |
Express: $16 Standard: $10 |
Express: $16 Standard: $11 |
Express: $30 Standard: $20 |
Express: $30 Standard: $20 |
|
Italy |
Express: $21 Standard: $4 |
Express: $26 Standard: $10 |
Express: $25 Standard: $12 |
Express: $32 Standard: $17 |
Express: $32 Standard: $18 |
|
Portugal |
Express: $20 Standard: $5 |
Express: $22 Standard: $10 |
Express: $34 Standard: $15 |
Express: $38 Standard: $17 |
Express: $40 Standard: $23 |
|
Czech Republic |
Express: $22 Standard: $10 |
Express: $26 Standard: 12 |
Express: $26 Standard: $15 |
Express: $32 Standard: $17 |
Express: $37 Standard: $27 |
|
Poland |
Express: $21 Standard: $5 |
Express: $26 Standard: $10 |
Express: $26 Standard: $10 |
Express: $32 Standard: $15 |
Express: $32 Standard: $18 |
3. What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below 50USD, you may either opt for a one-time reshipment of parcel OR a full refund.
For orders above 50USD, we only process a 50% refund of your order.
Should there be any concern about Standard Shipping, you are encouraged to opt for Express Shipping instead.
4. Customers are to bear the consequences and fees incurred, if the parcel is undelivered due to any of the following situation:
5. Who does pay for the import tax/custom fees?
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
In the event that the product is delivered to the customer's country and they refuse to pay the required customs duties, resulting in the product being either destroyed or returned, the customer will not be entitled to a refund.
6. How do I get help for my order?
